PRIVACY POLICY

Last Updated: January 1, 2026

Wasatch Water Wise Conversions ("Company", "us", "we", "our") operates https://wasatchwaterwiseconversions.com/ (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site and Clients.

By using the Site or engaging our services, you agree to the collection and use of information in accordance with this policy.

1. Information Collection

While using our Site or communicating with us (including via web forms, email, phone, or integrated AI chatbots powered by providers like GoHighLevel), we may ask you to provide us with certain personally identifiable information ("Personal Information"). This includes, but is not limited to:

a) Identity Data: Name, date of birth (for compliance/contracting), and signature.

b) Contact Data: Billing address, installation address, email address, and phone numbers.

c) Property Data: Information about your property (e.g., existing landscaping details, garage size, water usage records) necessary for service estimation and state compliance (e.g., for Utah Water-Wise Landscaping Programs).

d) Financial Data: Credit card information, billing details, and payment history (we use third-party payment processors to handle transactions).

e) Usage Data: Information about how you use our Site and services.

2. Use of Collected Information

We use the Personal Information collected to:

a) Deliver Services: Provide the services you have contracted us for, including assessment, conversion, installation, and management.

b) Manage Contracts: Draft, execute, and oversee project agreements.

c) Verify Compliance: Ensure that the services provided (e.g., water-wise landscape conversions) meet all regulatory and subsidy program requirements, facilitating compliance audits as referenced in our service descriptions.

d) Communicate: Send you information regarding your projects, updates, invoices, and marketing communications (subject to your right to unsubscribe).

e) Customer Support: Address your requests and inquiries.

3. Information Sharing (Sharing with Third Parties)

As a Service Arbitrage Business model, the Client understands that Wasatch Water Wise Conversions will share necessary Personal Information with third parties to facilitate the final delivery of the Services.

We only share information required to execute the Service deliverables. We may share Personal Information with:

a) Service Providers (Subcontractors): Vetted Service Providers (e.g., installation crews) require your installation address, project details, and contact information to perform their physical deliverables.

b) Regulatory Agencies: If the Service involves state or municipal subsidy programs (e.g., Utah Water-Wise Landscaping programs), we may share property and installation data to verify your eligibility for rebates or compliance certifications.

c) Third-Party Contractors: Third parties who provide services on our behalf, such as payment processors, website hosting, and CRM/communication software (like GoHighLevel). These providers have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

d) Legal Authorities: We may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

We do not sell, rent, or lease your Personal Information to third parties for marketing purposes.

4. Data Security

[Given the sensitive nature of property/financial data in high-ticket transactions, this section must be robust.]

The security of your Personal Information is crucial to us. We implement industry-standard security measures, including physical, technical, and administrative safeguards, to protect your data from unauthorized access, use, alteration, or disclosure. [Mention specifics: e.g., our integrated CRM is GDPR/CCPA compliant; we use SSL encryption for data transmission.]

However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

[This applies to your GHL-hosted site]:

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

6. User Rights

You have the right to:

a) Access: Request a copy of the Personal Information we hold about you.

b) Correction: Request that we correct any inaccurate or incomplete Personal Information.

c) Deletion: Request that we delete your Personal Information, subject to certain legal and contractual constraints (e.g., data required for active contract execution or tax auditing).

7. Children’s Privacy

Our Services are not intended for use by children under the age of 18, and we do not knowingly collect Personal Information from children.

8. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].